This article covers the money side of Mastro: how trials start, how plans are priced, and how renewals and cancellation work. No surprises is the whole idea.
The trial
New businesses come on board through a short onboarding with the Mastro team. Your trial gives you full access to build real quotes and run real jobs — it's not a limited demo. Your onboarding contact confirms the trial length and any card details before anything is charged.
How plans are priced
Plans are priced on the size of the team you manage in Mastro, not on features you'll never use:
- Solo — a one-person business.
- Crew — small teams; unlocks Team, SOPs and change orders.
- Business — larger teams; adds priority support.
- Enterprise — for bigger operations.
As your team grows, your plan steps up to match. You can bill monthly or annually.
Renewals
Subscriptions renew automatically at the start of each period so your service never lapses mid-job. You'll always have a record of what's due before it's charged.
Cancellation
There's no lock-in. Cancel whenever you like and you won't be billed for the next period. Your data stays yours — you can export it.
Questions about a charge?
If something on an invoice doesn't look right, don't guess — contact us and we'll sort it out quickly.