Trust Center
mastroHQ runs your business, so you are trusting us with a lot — your quotes, your projects, and your customers’ details. Here is how we look after that, written to be read, not just signed. Every document below opens with a plain-language summary.
Your data is yours
You stay in control of it, you can export it, and we never sell it.
Built on solid ground
Encryption in transit, strict tenant isolation, and least-privilege access.
No surprises
Clear pricing, cancel anytime, and notice before anything material changes.
Terms of Service
The ground rules for using mastroHQ — your account, your subscription, and what each of us is responsible for.
Privacy Policy
What data we handle, why, who helps us run the service, and the control you have over it — written to the Swiss FADP and GDPR.
Cookie Policy
The cookies we use across the site and app, what each one does, and how to change your choices.
Data Processing Agreement
How we look after the data your customers entrust to you — you stay in control, we just process it on your behalf.
Acceptable Use Policy
A short, common-sense list of what mastroHQ is for — and the few things that are off-limits.
Billing & Cancellation
How trials, renewals, cancellations, and refunds work — no surprises, cancel anytime.
Who we are
mastroHQ is built and operated by Dreamer Studios [GmbH], trading as Elev8labs, a company registered in Switzerland.
- Company: Dreamer Studios [GmbH] (trading as Elev8labs)
- Registered office: [Registered address, Basel-Stadt, Switzerland]
- Company number: CHE-[XXX.XXX.XXX] (Commercial Register of the Canton of Basel-Stadt)
- Say hello: hello@mastrohq.com
- Privacy questions: privacy@mastrohq.com