Cookie Policy
This Cookie Policy explains how Elev8labs uses cookies and similar technologies on the mastroHQ website and application. It should be read together with our Privacy Policy.
The short version
- A few essential cookies keep you signed in and the app working.
- Analytics cookies help us improve the product — set only with your consent where it is required.
- You can change or withdraw your cookie choices at any time, in the banner or your browser.
- We do not use cookies to sell your data.
The short version is a friendly summary — the full text below is what applies. This is a working draft and will be reviewed by counsel before launch; items in square brackets are still to be filled in.
1. What cookies are
Cookies are small text files placed on your device when you visit a website. We also use similar technologies such as local storage and pixels. “Cookies” in this policy covers all of these. They can be set by us (first-party) or by third parties (third-party), and they can last only for your session or persist for a set period.
2. How we categorise cookies
Strictly necessary
Required for the Service to function — for example keeping you signed in, maintaining your session, security, and load balancing. These cannot be switched off in our systems and do not require consent.
Functional
Remember your preferences (such as language) to improve your experience.
Analytics / performance
Help us understand how the Service is used so we can improve it. These are non-essential and are set only with your consent where required.
3. Cookies we use
| Cookie / technology | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
Supabase auth tokens (e.g. sb-*-auth-token) | Supabase (first-party) | Keeps you signed in; session refresh | Strictly necessary | Session / up to ~1 year |
| Session & security cookies | Elev8labs / Vercel | Routing, security, load balancing | Strictly necessary | Session |
| Language / preference | Elev8labs (first-party) | Remembers locale and UI choices | Functional | Up to 1 year |
PostHog (e.g. ph_*) | PostHog (analytics) | Product usage analytics to improve the Service | Analytics | Up to 1 year |
Stripe (__stripe_*) | Stripe | Payment processing and fraud prevention on checkout | Strictly necessary (on payment pages) | Session / up to 1 year |
This table reflects the technologies in use at the time of writing. The exact cookie names and durations may vary as providers update their software; confirm against an automated cookie scan before publishing.
4. Third-party embeds
Some pages embed third-party tools — for example the Cal.com booking widget on our demo-booking funnel. These may set their own cookies governed by the provider’s policies.
5. Your choices
- Where consent is required, you can accept or reject non-essential cookies via our cookie banner / settings, and change your choice at any time.
- You can control or delete cookies through your browser settings. Blocking strictly necessary cookies may stop parts of the Service from working.
- Most browsers let you refuse third-party cookies and clear stored cookies.
6. Changes
We may update this Cookie Policy as our use of cookies changes. The “last updated” date above reflects the current version.
7. Contact
Questions about cookies? Email privacy@mastrohq.com.