A signed quote is a promise; a paid deposit is a commitment. Mastro's payment setup is built around that difference — ask for the deposit at the moment of signing, make paying it effortless, and don't book crew until it's real.
Deposits: automatic above a threshold
In Settings → Payments, switch deposits on and set two numbers: the percentage to collect up front (say 30%) and the threshold — the quote total above which a deposit is requested automatically at signing. Small jobs stay friction-free; big jobs get commitment. Threshold at 0 means every job.
When a quote with a deposit is signed, the deposit invoice is created in bexio and sent to the client — no manual step between the signature and the ask.
How clients pay
Pick the default payment rail:
- Stripe — the client pays by card; TWINT and Apple Pay appear automatically once enabled in your Stripe dashboard. Connect Stripe in Settings → Connections.
- Bank transfer — the classic Swiss route, via the deposit invoice.
The default is just a default — override it per customer where it fits.
Pay Now: reward the on-the-spot decision
The Pay Now discount takes a percentage off the full total when the client pays the deposit by card on the spot — right at the close, standing in their bathroom. Card only; bank transfer keeps the full price. It turns "I'll sort it this week" into a done deal, and it's often the cheapest marketing you'll run.
There's also an optional premium — a percentage added to every quote total — which pairs with Pay Now so that clients who settle immediately earn the premium back, and everyone else funds the wait.
The deposit gates the schedule
On the board, a signed job that's waiting on its deposit shows Awaiting deposit instead of Ready to schedule — the start week isn't offered until the money arrives. Client-side, the deposit and final-invoice status are visible in their portal, so "did you get my payment?" answers itself.
The card holds the start week until the money is in — then releases it.
Next: the moment all this triggers — send a quote and get it signed.