Most software treats every event as equally urgent, so people mute it and miss the one message that mattered. Mastro sorts events into three tiers — and the tier, not the volume, is what you can rely on.
Tier 1 — Push: worth interrupting your day
A push notification means one of three things happened:
- A client acted — opened a quote, signed it, asked a question, wrote in through the portal, decided on a change order.
- Money moved — an invoice went out or got paid.
- Crew hours came in.
That's the whole list. When your phone buzzes with Mastro, it's news you'd want on a ladder.
Tier 2 — The notification centre: visible, never buzzing
The bell in the sidebar collects everything worth seeing that isn't worth interrupting for — including the system's own work, like syncs and automation runs. Open it when you come off site; filters (Clients · Money · Crew) cut it to one lens, and opening the page clears the unread count. Nothing here ever pushes.
Tier 3 — One daily digest: things that went stale
Some problems aren't events — they're states that quietly age: a quote opened but unanswered for days, an invoice long unpaid, a finished job not yet invoiced, a job starting with no crew assigned, an unpaid deposit, hours waiting for review. Mastro checks these once a day and sends one summary — never six separate buzzes, and nothing at all when everything's clean. Silence means healthy.
Turning push on
Push is opt-in per device. Turn it on from the prompt in the app or in your settings on the device you want buzzing — typically your phone, with Mastro on the home screen — and leave it off on the office machine. Owners and managers only; crew are reached over WhatsApp via their personal links instead.